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Privacy information | Flash Casino

About this page

At this site, we cover Flash Casino, but we are not the casino operator. This page summarises the operator's privacy statement. Its account of guest-data processing and legal duties belongs to the operator, not to this site.

Data handled by the operator

JVH gaming B.V. identifies itself as responsible for processing personal data within the JVH gaming & entertainment Group. Its statement describes several ways guest information may be used:

  • Venue entry: JVH checks identity and CRUKS status. Records can include a name, date of birth, guest number and details of document verification.
  • Safer gambling: JVH may record visit history, CRUKS status, staff observations and access restrictions. It says some records may disclose health-related information.
  • Security: JVH describes camera monitoring, incident reports and measures such as venue access bans.
  • Membership and promotions: Luckey membership, competitions and events can involve contact details, participation records and preferences. JVH distinguishes details needed to run these activities from optional details supplied with consent.

These are examples of the operator's processing, not a list of information collected by this site. For information about site cookies, see Cookies.

Retention and requests

The operator specifies different retention periods for different records. Its statement, for example, gives venue security footage a four-week period starting on the day of recording or, where an incident occurred, after that incident is handled. It also says records may sometimes be kept longer, including for disputes or in security backups.

JVH describes rights that may apply to your personal data, including access, correction, deletion in certain circumstances, restriction, objection and withdrawal of consent. It may request information to verify your identity when dealing with a request. For a request concerning information held by the operator, use the privacy contact details in its own privacy statement.

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